HR Business Partner (Employee Relations Casework)

Closing date: Monday, 29 August 2022 | Salary: £39,700-£44,522 (Grade 7) |Location: Flexible

Contract type: Permanent

Work pattern: Full time, 37 hours

Post number: 203270

As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful.

You will be contracted to the nearest NRW office to your home, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.

Job description

You will primarily lead and support the variety of employee relations casework for the whole of NRW. The post holder will also work with managers and senior managers (Executive Directors, Leadership Team and Management Teams) on a practical working relationship to continuously improve People Management practices particularly in relation to Disciplinary, Grievances and Capability. You will report to a Senior Manager within People Management who may or may not have the same specialism. You will work closely and collectively with colleagues within the same Directorate Team and with similar professional specialists across NRW to ensure continuous improvement.


Your responsibilities include:

  • Be the lead, expert specialist and ambassador for NRW on Disciplinary, Grievances and Supporting Capability.
  • Be the lead to ensure that People Management interfaces with the People and Payroll Services teams are effective and efficient.
  • Be the ambassador and custodian for developing and delivering and maintaining a continuous professional standard across NRW.
  • Actively contribute, promote and where necessary lead on Directorate and Corporate initiatives.
  • Proactively develop working relationships the build trust and empower managers to use People Management practices with confidence.
  • Identify and proactively deliver against relevant measurable Directorate and NRW KPI’s.
  • As a senior member of the People Management team, be proactive and use internal and external best practices and working relationships to good effect.
  • Understand the business needs and the people management issues and take steps to identify and implement initiatives.
  • Provide technical advice across all People Management specialisms across NRW.
  • Proactively identify trends and patterns and use initiative to improve all People Management practices.

Qualifications, experience and knowledge

Knowledge and experience of the following:

  1. CIPD qualified (Level 7: Advanced)/Chartered Member of the CIPD, or equivalent level HR Qualification, or the equivalent level of experience.
  2. Extensive knowledge and experience of people management legislation and best practice.

Welsh language requirements:

Essential Level 3 – Able to communicate with confidence in Welsh in some work situations or the candidate will be expected to develop their Welsh language skills to this level following an agreed training programme.

Please note if you do not meet the Welsh language requirements specified i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.


Please note - Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.

Essential Knowledge and Skills

  • Relevant substantial experience will have been gained from working in a number of different organisations or in different roles or functions within a single organisation.
  • Post holders are employed primarily for their advanced specialist/technical knowledge. The post holder will also need to be able to think strategically.
  • Post holder will demonstrate good mentoring skills.

Decision Making and Autonomy Requirements

  • The post holder is responsible for making independent decisions based on input from line management and peers and an understanding of NRW policy considering the range of options available and their potential implications for the business. Post holders will be involved in the development of organisation policy and may contribute to the development of strategy.
  • The work may involve the management of large projects or smaller less complex programmes of work. Decisions may be made which lead to changes in established procedure/practice for dealing with issues within the post-holder’s area of work, and/or where the consequence of taking wrong decisions will have an adverse effect on the organisation in relation to its external stakeholders such as partner organisations, lenders, service users etc. 
  • Decisions may concern a broad range of matters and the outcomes of some decisions will not always be immediately clear or apparent. Problems encountered may also relate to the work of other parts of the organisation and could be variable and diverse. The impact of decisions made by the post holder is likely to be wider than the immediate function or department and is likely to be medium term.


  • There is a reliance on the specialist/technical knowledge and contribution of the post holder and their decisions and actions will influence others. The post holder will typically work across the organisation designing and/or managing a number of services and/or providing in depth technical/specialist expertise
  • The consequences of their decision making/ action will have a medium to long term impact internally or externally.
  • The post holder will be responsible for identifying and managing reputational risks.

Communication and Relationships with Others

  • The work will involve written and verbal communication and/or leading key projects, which will have a high degree of complexity requiring good communication and persuasive skills. This may also include facilitating and/or presenting at internal or external meetings, giving input and complex technical or specialist advice – including around legislative changes - and steering the direction of discussion or activities. There will be a requirement to foster and maintain good relationships and networks.
  • Post holders will produce moderately complex documents, reports, accounts, contracts etc. Content will contain advice, guidance or opinion which the recipient will act upon or use and which would have detrimental consequences if incorrect or poorly drafted.
  • Data and content may need to be sourced from multiple locations or sources, entailing external research and professional judgment in how such research should be interpreted. The impact of such documentation is likely to be generally longer term in nature.

Benefits of working for us

This role will offer a range of benefits, including:

  • agile and flexible working (role dependent) 
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • generous leave entitlements for all your life needs
  • health and wellbeing benefits and support
  • weekly well-being hour to use at your choice
  • competitive financial rewards to enhance your monthly pay

See full details for all the employee benefits you will receive.

How to apply

Please send a completed Application form to

Before completing your application, please read our Guidance on completing a job application form

Application closing date: Monday, 29 August 2022

Interviews will take place on Wednesday 21st September 2022 through Microsoft Teams.

If you have any queries about the role, please contact Claire Murphy, HR Manager at


Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.

We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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