General enquiries

Some of our permit and licencing systems and public registers are currently unavailable.


We’re sorry for any inconvenience caused while we are working to resolve the issue.

General enquiries

Call us on 0300 065 3000 (Mon-Fri, 9am-5pm)


Report an incident

To report an environmental or flooding incident, call 0300 065 3000 (option 1) 24 hours a day, seven days a week.

By calling us, we are able to respond to environmental issues quickly.

Find out about call charges at