Freedom of Information requests
The Freedom of Information Act (FOI) and Environmental Information Regulations (EIR) give you the right to request access to unpublished information held by Natural Resources Wales, unless a specified exemption applies.
Before you make a request
- check our publication scheme to see if we have already published the information you are seeking
- view a list of previous FOI on our disclosure logs to see if the information is there
- find out what data is freely available for everyone to as open data
Making a request for information
You can make a request for information from us by email or letter.
- By telephone: 0300 065 3000 and ask to speak to an Access to Information Officer
- By email: email@example.com
- By post: address to the Bangor office, please see the details below
Bangor (Maes y Ffynnon)
Maes y Ffynnon
When sending us a request you should:
- be specific about the information you want, providing a time frame if you can
- let us know how you’d like to receive the information (by post, email, or in person)
- provide contact details in case we need to discuss the request with you
If you want to see any information that we might hold about you, please see how to request information we hold about you.
Tips for making a successful request
Responding to your request
Once you have submitted a request, we are obliged to respond as soon as possible and within 20 working days.
In some limited circumstances, and in complex cases, this timescale may be extended. If this is the case, we will let you know as soon as possible and tell you also when we anticipate being able to respond to your request.
Information that may be withheld
Some information may not be given to you if it qualifies as an FOI exemption or as an EIR exception. This means that the item of information you are requesting cannot be disclosed. This might be because it would unfair to reveal personal details about somebody else, for example.
Charges for information
Our schedule of charges sets out our charges for providing you with information under the Freedom of Information Act, the Environmental Information Regulations and the Data Protection Act 1998.